Privacy Policy for TALKEPO

1. Introduction

Welcome to TALKEPO ("we", "our", or "us"), a service operated by PAPEPO LTD via papepo.dev. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered translation web application, in compliance with the UK GDPR and the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following categories of personal data:

Account & Contact Data: If you register an account, we may collect your name and email address.

Input Data (Translation Content): Text, voice recordings, or documents you submit to the platform for translation.

Technical & Usage Data: IP address, browser type, device information, operating system, and pages visited on papepo.dev collected via cookies and analytics tools.

3. How We Use Your Data (Lawful Basis)

We process your personal data under the following lawful bases:

Performance of a Contract: To provide, maintain, and deliver the translation services you requested.

Legitimate Interests: To improve our services, ensure network and information security, and prevent fraud.

Consent: Where you explicitly consent to specific data uses (such as marketing or optional cookies).

4. Third-Party AI Processing & Data Sharing

AI Providers: To provide real-time translation, your text and voice inputs are transmitted to our trusted third-party AI partners (such as the Gemini API). We take steps to ensure these providers handle your data securely and do not use your personal content to train public models.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation to protect the rights, property, or safety of PAPEPO LTD, our users, or others.

5. International Data Transfers

As we operate in the UK and serve users globally (including the EU), your data may be transferred to and processed in countries outside your home country. Where data is transferred outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place to protect your data.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Translation inputs are generally processed in real-time and are not stored longer than necessary to deliver the service.

7. Your Data Protection Rights (UK & EU GDPR)

Under UK and EU GDPR, you have the following rights regarding your personal data:

The right to access: Request copies of your personal data.

The right to rectification: Request correction of any inaccurate or incomplete data.

The right to erasure: Request the deletion of your personal data under certain conditions.

The right to restrict or object to processing: Object to our processing of your data.

The right to data portability: Request the transfer of your data to another organization.

To exercise any of these rights, please contact us via papepo.dev.

8. Security Measures

We implement robust technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible on papepo.dev.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, you can contact us directly through papepo.dev.